Shipping & Delivery

Once you complete your order, it moves into our fulfillment workflow — and here’s what happens next.

When your order ships

We prepare orders for shipment as soon as possible. In most cases, your package leaves our facility within 30 business days. If you place your order during a site-wide sale or promotion, processing may take a little longer — we’ll keep things moving as quickly as we can without compromising accuracy.

How shipping cost is set

Your shipping fee is calculated using the final order value — that is, the amount after any discounts are applied but before tax is added. This ensures fairness and consistency across all orders, regardless of promotions or bundle pricing.

Where we deliver

We ship to every province and territory in Canada. To get your order where it needs to go, your shipping address must be complete and valid. If a carrier returns a package due to an invalid or incomplete address, we’ll reach out right away so we can resend it.

What affects your delivery date

Your estimated delivery window reflects standard carrier performance under typical conditions. It does not include delays caused by weather, infrastructure disruptions, or other unforeseen events — factors fully outside Beachsoul’s control and managed entirely by the courier.

What to expect after shipping

Once your order is handed off to the carrier, you’ll receive tracking details via email. All timeframes referenced — from dispatch to arrival — are expressed in business days, meaning weekends and statutory holidays aren’t counted. If anything feels off with your shipment, reply directly to that email or write to slisaut2025@163.com. We’ll help sort it out — no scripts, no wait times.